If you are planning to leave Ukraine and need information about legislation, rights, temporary protection or services in a foreign country, contact us and book an online appointment on our website. Our lawyers will provide answers to your questions and help you find a solution to your problem. We understand that legal matters can create stress and anxiety, but our professionals are ready to take responsibility and relieve you and your family of unnecessary burden.
Who is this information for?
- Citizens of Ukraine who stayed on the territory of Ukraine until February 24, 2022
- Persons who have a refugee card or have the status of additional protection in Ukraine
- Family members (ie spouse, common-law partner, children under 18 or qualifying parent of a child under 18) of any of the above.
On April 21, 2022, the United States announced an important step toward fulfilling President Biden’s commitment to accept Ukrainians fleeing the Russian invasion. United for the sake of Ukraine provides a pathway for citizens of Ukraine and their immediate family members who are outside the United States to come to the United States and stay temporarily for a two-year period. Ukrainians participating in United for Ukraine must have a sponsor in the US who agrees to provide them with financial support during their stay in the US.
In addition to the United for Ukraine program and programs for refugees and asylum seekers, US immigration law may provide additional opportunities for Ukrainian citizens to enter the US. Citizens of Ukraine may hold or apply for the commonly available nonimmigrant or immigrant visa classifications by following standard US immigration procedures and requirements (see, for example, this US Department of State bulletin ).
New York, USA: Admission information
What documents are required for entry?
In order to obtain a permit for entry and temporary stay in the USA within the framework of the United for Ukraine program, it is necessary to present:
- A valid foreign passport of a citizen of Ukraine. The child can be listed in the passport of one of the parents. Non-Ukrainian family members must have a valid passport and enter with the closest family member who is a citizen of Ukraine and is eligible to participate in the United for Ukraine program.
- Authorization to travel to the United States is issued by the United States Citizenship and Immigration Services (USCIS). A travel authorization is issued after USCIS:
- fully issues and sufficiently confirms Form I-134 “Declaration of Financial Support” submitted on behalf of an individual. Form I-134 must be filed by a sponsor who is an individual and has lawful status in the U.S. (either is lawfully present in the U.S. temporarily or is a beneficiary of Deferred Action or Deferred Enforced Departure (DED)). The sponsor must pass security and background checks and demonstrate sufficient financial resources to “host and support the individuals they commit to support throughout their stay in the United States”;
- confirms the person’s compliance with vaccination requirements and other public health requirements; and
- obtains biometric and biographic screening clearances and security checks for the individual.
Read more about United for Ukraine on the website of the Department of Homeland Security (DHS) .
How do I enter if I do not have a biometric passport?
An entry permit and temporary stay under the United for Ukraine program requires only a valid, unexpired passport and does not have special requirements for a biometric passport.
How long can I stay?
Up to two years. Persons granted entry and temporary stay under the United for Ukraine program will generally be allowed to stay for up to two years.
Individuals seeking authorization to travel to the United States under the United for Ukraine program must provide proof of previous vaccination against measles, polio, and the first dose of the COVID-19 vaccine approved by the Food and Drug Administration or the World Health Organization health care . If not previously vaccinated, you will need to receive the first dose of required vaccines before USCIS will issue a travel authorization to the United States. You will need to verify your vaccination status by submitting a vaccination certificate through your myUSCIS account when instructed to do so (you will be told when and how to create a myUSCIS account). USCIS conducts a random check .
In addition, all persons two years of age and older must undergo a medical screening for tuberculosis, including an interferon-gamma-releasing assay (IGRA) test, within two weeks of arrival in the United States. Verification of the test you completed is done through the individual’s myUSCIS account.
Citizens of Ukraine must meet other travel requirements as outlined by the Centers for Disease Control and Prevention (CDC). Effective June 12, 2022, pre-departure testing for COVID-19 is no longer required for international travelers to the United States.
The U.S. Department of Homeland Security (DHS) also amended the national interest exception to Presidential Proclamation 10294, which allows certain Ukrainian travelers to enter the U.S. without showing proof of the COVID-19 requirements. For more information, please refer to the DHS website .
Do I need to register when I arrive? If so, where?
Upon arrival at the port of entry, you will be screened by US Customs and Border Protection (CBP) and undergo additional screening, including biometric screening. Any person who is believed to pose a threat to national security or public safety is referred to US Immigration and Customs Enforcement (ICE).
Any foreign person residing in the US for more than 30 days must report a change of address within 10 days of moving within the US. You can use the USCIS Change of Address web page to do this .
What will my legal status be and will I receive any identity documents?
Under United for Ukraine, you can enter the US for a temporary stay, which will allow a person to stay temporarily in the US for up to two years. You can apply for employment authorization and a US Social Security number and card on USCIS Form I-765, Application for Employment Authorization .
An entry and temporary stay permit does not allow you to have another legal status.
What documents are required for registration of legal status?
Individuals who entered the United States for a temporary stay under the United for Ukraine program will receive confirmation of their temporary stay by downloading a copy of their I-94 card from the CBP website . If you apply and are approved for employment authorization and a Social Security number and card, you will receive an Employment Authorization Document (EAD) (from USCIS) and a Social Security card (from the Social Security Administration).
Citizens of Ukraine who were in the US on February 11, 2022 and do not have legal immigration status in the US are not eligible for reunification for Ukraine, but may be eligible for Temporary Protected Status (TPS). DHS announced that starting April 19, 2022, Ukrainians are eligible for TPS for 18 months. TPS provides protection from deportation for Ukrainians already in the United States. Only Ukrainians who entered the USA no later than April 11, 2022 and had a permanent presence in the USA are eligible to participate. For more information, see the USCIS web page .
What is the procedure if I do not have an identity document for myself or my children?
The United States requires that all persons applying for entry and temporary stay under the United for Ukraine program have a valid, unexpired passport.
Can I become a citizen after obtaining legal status? How long do I have to stay to get this right? What other criteria must be met?
Entry and temporary stay as part of United for Ukraine does not provide a path to becoming a US citizen.
Generally, to apply for US citizenship (called naturalization), a person must:
- Be at least 18 years old.
- Be a lawfully admitted permanent resident of the United States for at least five years.
- Meet the requirements for permanent residence and physical presence in the US during the qualifying period.
- Be a person of good moral character for at least five years immediately before applying for naturalization.
- Demonstrate commitment to the principles and ideals of the US Constitution.
- Be able to read, write and speak basic English.
- Have knowledge and understanding of the basics of US history, as well as the principles and forms of US government (civics).
- Take the oath of allegiance to the United States.
These are typical requirements. There are other ways of obtaining the right to naturalization. For more information, see the USCIS web page .
Can I move around the country?
So. Any foreign person residing in the US for more than 30 days must report a change of address within 10 days of moving within the US. They can use the USCIS Change of Address web page to do this .
Can I apply for asylum in the country?
Asylum status is a form of protection available to people who:
- Meet the definition of a refugee.
- Already in the USA.
- Entry is sought at the port of entry.
Asylum is generally available if you have been persecuted or fear persecution because of your race, religion, nationality, membership of a particular social group or political opinion.
You can apply for asylum in the US regardless of your country of origin or your current immigration status. For more information about asylum, see the USCIS webpage .
Persons outside the United States may be eligible for refugee status. Refugee claims are generally processed locally (not in the US). More detailed information can be obtained from the United Nations High Commissioner for Refugees .
How to apply for asylum?
You can claim asylum at a port of entry when you try to enter the US, or you can apply for asylum with USCIS within one year of arriving in the US.
For more information about asylum, see the USCIS webpage .
If I have family members in this country, can I apply for family reunification?
If so, how and where can I apply for family reunification? On the basis of which family ties can I apply for family reunification?
A family member can petition to sponsor you for lawful permanent residence in the United States. Family ties, on the basis of which it is possible to submit an application, include:
- Spouse of a US citizen, parents, children over 21, and siblings.
- Legal permanent cohabitants of spouses or parents.
How long it may take before you are granted lawful permanent resident status depends on the type of relationship, your country of birth (usually) and how many other people are in line for status in the same classification ahead of you. In some cases, such as for siblings of US citizens, the wait can take decades.
For more information, see the USCIS web page .
So. DHS reserves the right to terminate your temporary stay under certain circumstances, such as if you violate the law in the United States.
New York, USA: Unaccompanied children
Ukrainian children seeking to come to the US without a parent or legal guardian are currently ineligible for United for Ukraine. Under the Trafficking Victims Protection Reauthorization Act of 2008 (TVPRA), any child under the age of 18 who is not accompanied by a parent or legal guardian must generally be referred to the Department of Health and Human Services (HHS ) and tested to protect against exploitation and abuse. Sponsors must be verified before this child can be released and reunited. As a result, children traveling alone or with an adult who is not a parent or legal guardian are not currently eligible for this process. We are working on other mechanisms to allow vulnerable children and carers to travel with appropriate safeguards.
Which governmental and non-governmental bodies could I turn to for more information?
Although unaccompanied children are not eligible to participate in the Unity for Ukraine program, they can apply for:
- Asylum (see the USCIS webpage on minors applying for asylum).
- Special Status Immigrant Juveniles (SIJ) if they have experienced abuse, abandonment, or neglect by their parents (see USCIS webpage on SIJ).
Under the Trafficking Victims Protection Reauthorization Act of 2008 (TVPRA), any child under the age of 18 who is not accompanied by a parent or legal guardian must generally be referred to the Department of Health and Human Services (HHS ) and tested to protect against exploitation and abuse.
New York, USA: Employment information
Do I need to apply for a permit to be able to work? If so, how to do it?
Am I entitled to unemployment benefits? How and where to apply?
Once you have entered the United States for a temporary stay under the United for Ukraine program, you have the right to apply for employment authorization from USCIS at your discretion. To apply, you must file Form I-765, Application for Employment Authorization , using category code (c)(11) with the required fee or apply for a fee waiver.
Am I entitled to unemployment benefits? How and where to apply?
The categories of immigrants eligible for unemployment benefits include:
- Temporary Protected Status (TPS) recipients with valid work authorization.
- Asylum seekers and refugees with a valid work permit.
- Immigrants with valid entry into the US and a valid work permit.
Unemployment insurance is temporary income for eligible workers who lose their jobs through no fault of their own. In order to qualify for unemployment benefits in New York, you must have been working and earning sufficient wages in that employment. According to the law, the unemployment insurance program provides assistance to people who:
- Are busy enough to apply.
- They lost their jobs through no fault of their own.
- Ready, willing and able to work.
- Actively looking for work.
The best way to apply is online. Sign in, create a NY.gov ID account , and follow the instructions to apply.
If you have never applied for benefits in New York State, you must create a PIN. This is a four-digit number that must be kept secret. This PIN will be used to access the system to certify weekly benefits and update your account.
Make sure you have:
- Your social security number
- Your driver’s license or vehicle identification number (if you have either)
- Your full postal address and zip code
- A phone number where we can reach you between 8am and 5pm, Monday to Friday
- Your alien registration card number (if you are not a US citizen and have a card)
- The names and addresses of all of your employers in the past 18 months, including out-of-state employers
- Employer Registration Number or Federal Employer Identification Number (FEIN) of your last employer (the FEIN is on your W-2 forms)
- Copies of your SF8 and SF50 forms if you were a federal employee
- Your most recent separation form (DD 214), for military service
You can apply without all these documents. However, lack of information can delay your first payment.
For more information, see the New York State Unemployment Assistance website .
Are there graduate and professional equivalency programs? How and where to apply?
There is no uniform policy of recognition of qualifications and licenses of foreign countries. For more information and a list of professional organizations that certify professionals or offer licensing information, see US Department of Education: Recognition of Foreign Qualifications: Professional Recognition (Word file).
Which governmental and non-governmental bodies could I turn to for more information about employment?
The New York State Office of Temporary Disability Assistance, Refugee Services is the only state agency responsible for providing services to refugees.
Contact the Refugee Service:
New York State Office of Temporary Disability Assistance
Service for refugees
40 North Pearl Street, 10D
Albany, New York 12243
Phone: 518-402-3096
bria.contact@otda.ny.gov
Non-profit and private organizations also provide employment services. For example, HIAS New York provides resettlement services for refugees and humanitarian migrants in New York. They provide refugee services such as initial resettlement, case management, social adjustment, ESL tutoring, employment counseling, employment, career and other vocational training services to refugees, asylum seekers and special immigrant visa holders. Their goal is to help refugees integrate into the community and help them become self-sufficient again. More information about HIAS NY can be found here , and information about their refugee resettlement services for citizens of Ukraine can be found here .
New York, USA: Housing information
For immigration questions related to New York, the resource to begin your inquiry is the New York State Office of New Americans (ONA): http://dos.ny.gov/office-new-americans or the New York Hotline New Americans at 1-800-566-7636.
Through its statewide network of community-based providers, ONA helps all new Americans access and navigate a variety of free services and supports their integration as an integral part of New York State’s diverse culture.
Can I access public/government-provided housing?
Access to public housing in New York depends on whether the applicant has legal status and what type of status they have. Ukrainian refugees may be granted permission to enter and stay temporarily in the United States of America through the United for Ukraine program, detailed here: https://www.dhs.gov/ukraine .
The US Department of Housing and Urban Development (HUD) organizes the following programs:
- Public housing; and
- Housing Choice Vouchers (Chapter 8).
These programs are generally available to low-income families and individuals who are US citizens or have appropriate immigration status. HUD provides funds to local public housing agencies (PHAs), which organize each program at the local level.
Some PHAs have long waiting lists or are temporarily closed, so you may be able to apply to more than one PHA. You can find a list of all PHAs in New York State at the link
https://www.hud.gov/states/new_york/renting/hawebsites .
New York State provides a free service to search for affordable houses and apartments: https://www.nyhousingsearch.gov/About.html
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NYHousingSearch.gov is a FREE public service provided by the New York State Association for Housing and Community Renewal (HCR).
NYHousingSearch.gov allows people to find housing that meets their individual and family needs, for rent they can afford. It can be accessed online 24 hours a day and provides support through a toll-free bilingual call center, which is available Monday through Friday from 9:00 a.m. to 8:00 a.m. EST.
The fast, easy-to-use, FREE search allows people to search for rental properties using a wide range of criteria and special map features. Housing listings display detailed information about each unit. The service also provides links to housing resources and helpful tools for renters, such as an affordability calculator, a rental checklist, and information on tenant rights and responsibilities.
In New York, affordable housing options can be found through NYC Housing Connect .
How and where to apply for state housing?
If you are eligible based on your legal status, you can apply for public housing at your local Department of Human Services .
If I’m staying with friends or family long term, what paperwork do I need to fill out to make it official? How can I get proof of residence?
For New York State DMV purposes, proof of residency is provided by providing the following documents:
- Application for the provision of assistance in housing or a nursing home (if it was issued within 1 year).
- Annual Social Security Statement (SSA-1099) (if issued during the current year).
- Bank account statement (if issued within 1 year).
- Canceled check (if issued within 1 year).
- College photo ID and official transcript – United States (if issued within 1 year).
- Credit card statement (if it was issued within 1 year).
- DMV Application for Identity (PDF) (MV-45B) (for applicants who may be considered disenfranchised, homeless youth).
- DMV Statement of Identity and/or Residence (PDF) (MV-45A) (for applicants represented by the government or government-approved agencies).
- DMV Statement of Identity and/or Residence of Parent/Guardian (PDF) (MV-45) if you are under 21 years of age.
- Federal or New York State Income or Income Tax Return (SSA-1099, SSA-1098) (if issued during the current year).
- High school ID with report card or official transcript – United States (if issued within 1 year).
- Homeowners / renters insurance (policy, proof of claim) (if issued within 1 year).
- Income Tax W-2 – Federal or New York State (if issued within 1 year).
- IRS tax certificate or letter of issuance of an individual taxpayer identification number (if issued within 1 year).
- Notice of jury duty (if issued within 1 year).
- Life insurance policy or current statement (if issued within 1 year and valid for at least 2 years).
- New York State Medical Examiner’s Certificate with address and signature (for CDL medical examination requirement) (if issued within 1 year).
- Current military orders.
- Mortgage statement (if issued within 1 year).
- A US municipal ID with a New York state photo and address (such as a New York City ID).
- New York State Certificate of Title.
- New York State driver’s license/permit/non-driver ID (valid or expired less than 2 years ago).
- New York/New York State Handgun Permit.
- New York State Professional License.
- Identity card of one of the parents / spouse (with the same surname or with confirmation of family ties) (if issued within 1 year).
- Payment receipt – printed on a US computer (issued within 1 year).
- Postmark (if made within 1 year).
- Property or school tax invoices or receipts (must show current address on the mailing portion and property taxed portion) (if issued during the current year).
- Property deed.
- Housing rent (if issued within 1 year).
- Application for retirement (if issued within 1 year).
- Selective service card.
- Supplemental Security Income Award Report (if issued within 1 year).
- Application for unemployment benefits (if issued within 1 year).
- Utility bill (eg telephone or electricity) (if issued within 1 year).
- Voter registration (if it was completed within 1 year).
- Application for social assistance (if it was issued within 1 year).
If I would like to rent a property privately, what documents do I need?
It depends on the property, but tenants may be asked to provide the following documents:
- Identity card with photo.
- Confirmation of employment.
- Payment receipts.
- Tax declarations.
- Bank statements.
- Credit history.
Which governmental and non-governmental bodies could I turn to for more information about housing?
- Temporary Assistance for Low Income Families (TANF)
Text from the site:
Temporary assistance to low-income men, women and children. If you can’t work, can’t find work, or your job doesn’t pay enough, temporary help can help pay for your expenses. Families needing information about Temporary Assistance (TD) should visit their local Department of Human Services or visit the New York State Temporary Disability Assistance Administration (NYSOTDA) website at otda.ny.gov/workingfamilies/ .
More information about temporary assistance, including family assistance and safety net assistance .
- NYConnects – Browse or search for categories of assistance, including housing related.
New York, USA: Education information
For immigration questions related to New York, the resource to begin your inquiry is the New York State Office of New Americans (ONA): http://dos.ny.gov/office-new-americans or the New York Hotline New Americans at 1-800-566-7636.
Through its statewide network of community-based providers, ONA helps all new Americans access and navigate a variety of free services and supports their integration as an integral part of New York State’s diverse culture.
How to enroll your children (or yourself) in school?
In New York City (NYC), the enrollment process depends on the student’s age and grade level. Most kindergarten through 8th grade students study directly in their district school. For more information on how to enroll students of all ages in NYC schools, see:
- https://www.schools.nyc.gov/enrollment/enrollment-help/new-students (explains enrollment from 3rd grade to high school, including how to find a neighborhood elementary or middle school).
- https://www.schools.nyc.gov/enrollment/enrollment-help/family-welcome-centers#digitalFlyer (has contact information for family welcome centers that help with enrollment).
- https://www.advocatesforchildren.org/sites/default/files/library/enrollment_for_immigrant_families.pdf?pt=1 (information about who can attend NYC public schools, student rights, where to enroll and register).
In New York State, students generally attend school in the district where they live. For a list of New York State school districts, as well as their contact information and a list of schools within each district, see http://www.newyorkschools.com/public-schools/ .
Refugee children and youth living in temporary housing, even without a parent or legal guardian, must be allowed to enroll in school under federal law. For more information, call 800-388-2014.
Alternative programs may also be available to students ages 17 to 21 and 21 and older who have not earned a high school diploma or equivalency in the United States. For example, NYC schools offer several programs for these age groups: https://www.schools.nyc.gov/enrollment/other-ways-to-graduate/adult-education .
If I have a child with special educational needs, where can I go for help to enroll them in a special school?
In NYC and New York State, students who need special education services may qualify for an Individualized Education Program (IEP), which is a plan that entitles a student to certain specialized services.
To learn more about the IEP process in NYC, see https://www.schools.nyc.gov/learning/special-education/the-iep-process .
Most IEP students in NYC attend school in their zone or neighborhood. For more information, see https://www.schools.nyc.gov/learning/special-education/preschool-to-age-21/special-education-in-nyc
In New York State, contact the Office of Special Education Services at 518-473-2878 or your local Regional Office of Special Education Quality Assurance at:
https://www.health.ny.gov/publications/0548/special_education_services.htm (scroll down webpage for contact information).
Additional resources on special education in New York State:
- https://dos.ny.gov/ramirez-june-initiative (provides support for refugees with intellectual and developmental disabilities and their families).
- https://www.p12.nysed.gov/specialed/quality/parents.htm (contains information for parents of students with disabilities and links to additional resources and sites).
- https://www.p12.nysed.gov/specialed/publications/policy/parentguide.htm (contains more detailed information about the special education process in New York State).
Do universities introduce schemes to accept Ukrainians or people fleeing Ukraine? If so, can you give some examples?
So. For example, some New York colleges and universities participate in undergraduate and graduate exchange programs or provide other benefits such as scholarships, such as:
- New York University, which has various programs and benefits specifically for Ukrainian students: https://www.nyu.edu/about/news-publications/news/2022/april/statement-by-associate-vice-chancellor-josh- taylor-on-steps-nyu-.html
- Columbia University, which has scholarships for displaced students anywhere in the world who are unable to complete their higher education. For more information, see https://globalcenters.columbia.edu/CUSDS
Many New York colleges and universities also have international student services that can offer educational programs and services to refugees. For example, see https://www.cuny.edu/academics/academic-programs/international-education/isss/#guide (City University of New York).
Contact other New York colleges and universities directly to find higher education programs and opportunities for Ukrainian refugees. For a list of New York colleges and universities, see: https://www.google.com/url?q=https://en.wikipedia.org/wiki/List_of_colleges_and_universities_in_New_York_(state)&sa=D&source=editors&ust=1661187656167208&usg=AOvVaw2In8a-Rsj4FXaHJJAdLmmT
Refugees in New York can apply for New York State loans and receive federal funding and college assistance. For more information about these loans and tuition assistance, see:
- www.hesc.ny.gov (New York).
- www.ed.gov (US Department of Education).
All New Yorkers, regardless of immigration status, are eligible for in-state tuition in general:
- Colleges and Universities of the City University of New York (CUNY). See www.cuny.edu or call (800) 286-9937.
- State University of New York (SUNY) Colleges and Universities. See www.suny.edu or call (800) 342-3811.
Many cities and organizations throughout New York State also offer free English language or other educational programs for refugees. See an example of these programs here https://dos.ny.gov/office-new-americans .
Which governmental and non-governmental bodies can I turn to for more information about education?
In New York City:
- New York City Department of Education: https://www.schools.nyc.gov/enrollment/enrollment-help/new-students or call 718-935-2009 .
- Nonprofit organizations, such as Advocates for Children of New York, help immigrant students in New York City with a variety of educational needs. See https://www.advocatesforchildren.org/who_we_serve/immigrant_students_and_ells or call their Education Helpline at (866) 427-6033 for education assistance.
In New York State:
- New York State Department of Education: http://www.nysed.gov/ or call (518) 474-3852.
- Office of Temporary and Disability Assistance, New York State Refugee Services: https://otda.ny.gov/programs/bria/ or call (518) 402-3096. They offer a variety of services for refugees, including educational programs such as:
- Refugee and Immigrant Reception Program (RISWP). RISWP funds activities including expanded community school activities, provision of school supplies to students, trauma and cultural awareness training opportunities for staff, employment of counselors and psychologists, and parent and family engagement to support refugee and immigrant youth. A list of RISWP service providers and their contact information is available here https://otda.ny.gov/programs/bria/providers/default.asp?program=RISWP#result
- MAC (MAC). MAC promotes positive civic and social integration among newly arrived refugees between the ages of 15 and 24, regardless of their educational level. Young refugees are paired with adult mentors to support their educational and career development.
- The Office of New Americans offers training and other educational programs. For more information, visit https://dos.ny.gov/office-new-americans or call 1-800-566-7636.
- Other nonprofit organizations in New York City and New York State also offer educational assistance. A list of some of these organizations is available here https://dos.ny.gov/community-navigators-0
New York, USA: Child care information
For immigration questions related to New York, the resource to begin your inquiry is the New York State Office of New Americans (ONA): http://dos.ny.gov/office-new-americans or the New York Hotline New Americans at 1-800-566-7636.
Through its statewide network of community-based providers, ONA helps all new Americans access and navigate a variety of free services and supports their integration as an integral part of New York State’s diverse culture.
How to enroll young children in daycare?
New York State provides “How To” information and guidance on finding and enrolling children in a regulated child care provider here: https://www.ny.gov/services/find-child-care-providers-new-york -state#overview
In addition, the state publishes a Parent’s Guide to Child Care Options with information and videos about child care options.
Text from the site:
Leadership
Types of child care:
There are five common types of child care programs in New York State. Each program is regulated by OCFS [(Office of Children and Family Services)], with the exception of New York City-based day care centers, which are regulated by the New York City Department of Health and Mental Hygiene. Types of programs:
- Day Care Centers: Provide care for seven or more children in a facility other than a private residence.
- Small Day Care Centers : Provide care for up to six children in a facility that is not a private residence.
- Family day care homes: Provide care for three to seven or eight children at the same time in the home; a caregiver is required for every two children under 2 years of age under care. A caregiver can only take care of eight children if two of the children are in school.
- Group family day care homes : Provide care for 7-12 children at the same time in a home with two caregivers; one to four school-age children may be added. A tutor is required for every two children under 2 years of age under care. The teacher must involve an assistant when more than eight children are present, two of whom must be of school age.
- School-Age Child Care Programs : Provide care for more than six children from kindergarten to 12 years of age. After-hours childcare; can also provide care during school holidays.
(The above programs may serve children ages six weeks to 12 years and operate for more than three hours per day.)
Advantages of regulated childcare:
As a parent, you are a key factor in quality child care. Some of the benefits of finding regulated childcare include:
- You have the right to come in at any time to watch the program or to see your child.
- Programs controlled by OCFS must be licensed or registered, with a few exceptions.
- All caregivers in regulated child care and anyone over the age of 18 living in the home program are required to undergo a fingerprint and background check.
- Child care rules regulate the following:
- Adult-to-child ratio : The number of children that each adult cares for is set in regulations to help ensure that children are properly supervised and receive the attention they need.
- Training and Experience : Regulated child care providers must have previous experience caring for children and must complete ongoing training in areas such as safety, nutrition and child abuse prevention.
- Inspections : Every licensed child care program must undergo routine inspections and meet health and safety requirements.
As
Follow this step-by-step process to find a child care provider in New York State:
- Go to Find Child Care on the OCFS website.
- Enter one or more search criteria.
- Click “Find Day Care”
- Click the ” i ” button next to each program to get more information about the item.
Finished? Get information on one or more of the items below to complete your search:
- Name of the object
- The type of object you are interested in
- The district in which the facility is located
- Postal code of the object
- License/Registration ID
What’s next
If you’ve found a provider you’re interested in, you’ll need to contact them to find out if:
- They have a place for your child
- You can make an appointment to visit
Contact
Call us Monday through Friday from 9:00 a.m. to 5:00 p.m.
Contact us by phone:
518.473.7793
Contact us by email:
Contact us by mail:
52 Washington Street
Rensselaer, New York 12144
Alternatively, you can use the resources and the Child Care Reference Agency (CCRR) to find child care.
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Child Care Resource and Referral Agencies (CCRRs) provide services to parents and day care providers in every county in New York State.
If you’re looking for childcare, a CCRR in your county is a great place to start. They will ask you about the type of care you are looking for, the ages of your children, the hours of care you need and other specifics such as any special needs your child may have. Based on this information, they will be able to give you a list of providers that best suit your needs. However, remember that this list is just a starting point – you’ll need to contact the provider to see if they have a place for your child, and you’ll want to visit your chosen childcare provider to make sure for yourself that it is right for you. The Office of Children and Family Services has a helpful brochure that you can read right here on this website ( What do you think about child care… ) and a video about choosing quality childcare. All CCRRs have a copy of this video, as do local social services offices and regional child welfare offices.
Search for childcare in New York City
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Day care centers in New York City are regulated by the New York City Department of Health and Mental Hygiene (DOHMH). To find a licensed day care center in New York City (also known as group child care services), use this area search resource. Search for childcare in New York City.
New York State also provides a Child Care Request Form to make finding child care easier.
New York State provides “How To” information and guidance on the New York State Child Care Assistance Program (CCAP) , check here:
https://ocfs.ny.gov/programs/childcare/subsidy/help.php
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New York State Child Care Assistance Program (CCAP)
NYS CCAP helps eligible families with some or all of their child care costs. Each Local Social Service District (LSSD) administers the CCAP with funding and support from the Office of Children and Family Services (OCFS).
How to apply
If you want to apply for the Child Care Assistance Program (CCAP), contact the LSSD that administers CCAP where you live to apply.
To find contact information for your local agency, you can find your local social services district in our contact list: County Social Services Departments.
Requirements for candidates
Families can qualify based on income, the reasons they need day care, and the child’s age or individual needs.
Income requirements
These are the maximum amounts a family can earn and still qualify for care. While this information can be helpful, families should apply to their LSSD to find out if they qualify. Income is only one factor in qualifying for New York State child support. Other families can also apply based on their specific needs.
|
* Annual income limit figures are 200% of the Federal Poverty Level (FPL), effective 06/01/21 – 05/31/22. |
||
|
Income restrictions for eligibility based on family size. Family size |
Annual income limit *see table footnote |
Monthly income limit |
|
1 |
$25,760.00 |
$2,146.50 |
|
2 |
$34,840.00 |
$2,903.50 |
|
3 |
$43,920.00 |
$3,660.00 |
|
4 |
$53,000.00 |
$4,416.50 |
|
5 |
$62,080.00 |
$5,173.50 |
|
6 |
$71,160.00 |
$5,930.00 |
|
7 |
$80,240.00 |
$6,686.50 |
|
8 |
$89,320.00 |
$7,443.50 |
Requirements for activity
Currently, CCAP is available to most families who need child care in order to work, look for work, attend job training, attend an educational program, and/or meet income requirements. Contact your LSSD for the most up-to-date information on what service needs or activities may meet this requirement.
Family share (also called Family supplement or Family levy)
If you qualify, you may have to pay part of the cost of care depending on your situation. If you are eligible for CCAP, you will receive an approval notice that includes whether you have a family share, how much it is and how to pay it. Failure to pay the required family supplement may result in loss of eligibility.
Additional Information
You can also contact your local Child Care Resource Information Agency (CCRR) . CCRR is a great tool for families to not only find childcare, but they can also provide other general information.
Low-income families with children under the age of five can qualify for child care assistance through the federal Good Start program. To learn more, follow the links below:
Soon
Coming soon: You’ll be able to check your eligibility for CCAP by completing a background check at myBenefits.ny.gov. For now, you can use this tool to see if you may qualify for other beneficial programs. You will still need to contact your LSSD to check eligibility.
For more information about the Child Care Assistance Program and other helpful resources, please visit the Child Care Assistance Program (CCAP ) page.
Are there any benefits for pregnant and lactating women?
Women, Infants, and Children (WIC) Program
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WIC helps families pay for formula and other nutritious foods. Families can check their eligibility for this program online at otda.ny.gov/workingfamilies/ and program information at: https://www.health.ny.gov/prevention/nutrition/wic/
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How do I apply for WIC?
Call your local agency to make an appointment.
- Find the local agency most convenient for you in our list of local WIC agencies.
- Call the Healthy Growing Up Hotline to find your local WIC agency at 1-800-522-5006.
Each person applying for WIC benefits must contact a local agency to apply and be present when the application is made.
What to bring to the meeting
- Arabic , Bengali , Burmese , Chinese , Farsi , French , Haitian Creole , Hindi , Italian , Karen , Korean , Nepali , Polish , Russian , Somali , Spanish , Turkish , Urdu , Vietnamese , Yiddish
- Other forms you may need at the appointment
- Children’s immunization records
- Any WIC health forms given to you by your health care provider, such as:
- WIC Medical Referral Form (PDF) – This form is completed by your doctor. It provides the information WIC needs to certify a woman, infant, or child for the program.
- Medical Documentation Form (for WIC Formula and WIC Approved Foods) (PDF) – This form is completed by a health care provider when a woman or child needs special formula and/or cannot eat all of the foods that WIC provides.
Need more information? Ask your local agency about the records you should bring.
What to expect at your WIC appointment
You will receive nutritional advice tailored to your needs and concerns.
WIC staff promise to:
- They will listen to your problems and needs
- Experienced staff and consultants will provide assistance
- Information will be shared based on science and experience, without influence from compound manufacturers or other commercial companies
- Help you make the best decisions for you and your family
- You and your decisions about feeding your children will be respected
- You will be supported to breastfeed for as long as you and your baby want to breastfeed
- Work with your community and hospital to promote and support breastfeeding and encourage healthy lifestyles
All information provided to WIC staff is confidential. Local agency staff will ask you to:
- Documents that prove who you are, where you live, participation in assistance programs, and the income of each member of your household who works. All documents will be returned.
- Information about your race and ethnicity. This information is for record keeping purposes only and does not affect your eligibility.
WIC staff will conduct a brief medical exam for all family members applying for WIC. This screening includes a fingerstick blood test, height and weight measurements, and a discussion of your health and nutritional concerns.
WIC staff will determine which food packages are right for you and your children. If you choose not to breastfeed, your baby will be given one of the formulas on the New York State WIC approved formula list . You may need to get a WIC medical documentation form filled out by your doctor if you or your children have special dietary needs.
You will receive:
- An eWIC card for your family’s WIC food purchases at WIC-approved stores
- A shopping list of WIC-approved foods for your household
- Forwarding to other programs and services
- Breastfeeding support
- Rights and Responsibilities of a WIC Participant
- English , Arabic , Bengali , Burmese , Chinese , Farsi , French , Haitian Creole , Hindi , Italian , Karen , Korean , Nepali , Polish , Russian , Somali , Spanish , Turkish , Urdu , Vietnamese , Yiddish ( PDF )
You may be able to authorize someone else to bring your children to WIC appointments or to receive more eWIC benefits. It’s important to choose someone you trust, such as a spouse or partner or a grandparent.
Download the WIC Participant Handbook – currently available in English, Spanish, Chinese, Russian and French.
- More information about eWIC
- WIC Farmers Market Nutrition Program
- Learn more about WIC (including breastfeeding promotion and support)
What government and non-government agencies can I contact for more information about the specific needs of young children?
Regional branches of the Service for Children and Family Affairs
Albany Regional Offices
Service for children
Marjorie Halkiewicz, manager
New York State Office of Children and Family Services
Regional office in Albany
West building, room 261
52 Washington Street
Rensselaer, New York 12144
Phone: 518-402-3038
Fax: 518-473-0492
Serving Albany, Clinton, Columbia, Delaware counties; Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington
Buffalo Regional Offices
Service for children
Susan Forcucci, Manager
New York State Office of Children and Family Services
Buffalo Regional Office
295 Main Street, Room 545
Buffalo, New York 14203
Phone: 716-847-3828
Fax: 716-847-3688
Serving Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming counties
New York City Department of Health and Mental Hygiene (NYCDOHMH Bureau of Child Welfare)
Simone S. Hawkins, Assistant Commissioner
Child Care Bureau
Varta Street, 125, 3rd floor
New York, NY 10013
646-632-6100, fax 347-396-8054
District offices
Brooklyn/Staten Island
Lana Andrievska, office manager, 718-222-6390/6399
The Bronx
Barbara Glover-Cox, Office Manager, 347-854-1971 or 72
Manhattan/Staten Island
Debbie Santiago, Office Manager, 646-632-6305
Queens
Jose Jimenez, Office Manager, 718-480-2263/2265
Serving the New York City area for family day care, group family day care and school-age child care registrations and inspections.
New York Regional Offices
Services for children
Claudia Soriano, Manager
New York State Office of Children and Family Services
New York City Regional Office
Adam Clayton Powell State Office Building
163 West 125th Street, 13th floor
New York, NY 10027
Tel.: 212-383-1415 | -4718 | – 1788 -1709
Fax: 212-383-1339
Family day care, group family day care and school-age child care.
Serving the Bronx, Kings, New York, Richmond and Queens counties
Rochester Regional Offices
Services for children
Virginia Primm, Manager
New York State Office of Children and Family Services
Rochester Regional Office
Monroe Square
259 Monroe Avenue, 3rd floor
Rochester, New York 14607
Phone: 585-238-8531
Serving Hemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Yates Counties
Westchester Regional Offices
Services for children
Francis Franco-Montero, Manager
New York State Office of Children and Family Services
117 East Stevens Avenue, Suite 300
Valhalla, NY 10595
Phone: 845-708-2400
Fax: 845-708-2415
Serving Holland, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester counties
Syracuse regional offices
Services for children
Brian Tice, Manager
New York State Office of Children and Family Services
Syracuse Regional Office
Atrium building, suite 350
South Salina Street, 100
Syracuse, New York 13202
Phone: 315-423-1202
Fax: 315-423-1198
Serving Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga, Tompkins counties
Long Island Regional Offices
Services for children
Robin Beller, Manager
New York State Office of Children and Family Services
Perry Duryea State Office Building
Veteran Highway, 250, Suite 2A-20
Hauppauge, New York 11788
Phone: 631-240-2560
Fax: 631-240-2567
Serving Nassau and Suffolk counties
For county social services offices, please see county contact information.
211 Services in New York State
Contact centers and websites
211 is an information and reference service that works 24 hours a day, 7 days a week, 365 days a year. It’s the easiest way for New Yorkers to get the help they need to connect to essential services. The 211 call centers are staffed with nationally certified call specialists who can assist those who seek help from community resources. These specialists use a database of proven resources. Most government 211 contact centers can be reached by simply dialing this three-digit number. 211 also has toll-free numbers for areas where a three-digit telephone connection is not available. In New York City, the three-digit number for information and referrals is 311. Those seeking help can also be connected to community resources by visiting the 211 New York website at211nys.org.
Open NY
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OpenNY has interactive maps for regulated child care programs and other related resources.
Temporary Assistance for Low Income Families (TANF)
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Temporary help to needy men, women and children. If you can’t work, can’t find work, or your job doesn’t pay enough, temporary assistance can help you pay your expenses. Families needing information about Temporary Assistance (TA) should visit their local Department of Social Services or visit the New York State Temporary Disability Assistance (NYSOTDA) website at otda.ny.gov/workingfamilies/ .
Good Start and Early Good Start programs
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Good Start and Early Good Start are comprehensive child development programs. Good Start serves children aged 3 to 5 years and their families. Early Good Start serves pregnant women and their families and children under the age of 3 and their families. Families looking for Good Start and Early Good Start programs should visit the New York State Department of Education website at eservices.nysed.gov/countymap/index.html and search for programs by county.
Individuals with Disabilities Education Act (IDEA) Early Intervention Program
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In New York State, the lead agency for the Early Intervention Program (EIP) is the Department of Health (NYSDOH). Primary referral sources, including health care providers, social service providers, child care providers, EIP providers, and a number of professionals involved in the care of young children, are required to refer children who are at risk or suspected of having a disability , to the EIP, unless the parents object to the referral. For at-risk children, the EIP provides screening and tracking to ensure that children are referred for EIP services if they have a developmental delay or disability.
Families interested in obtaining more information about EIP should visit the New York Department of Health, Office of Early Intervention website at www.health.ny.gov/community/infants_children/early_intervention/ or contact Office of Early Intervention at (518) 473-7016 or by email at bei@health.ny.gov .
Preschool special education program and services
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The New York State Department of Education (NYSED) administers preschool special education programs and services for preschoolers with disabilities ages 3 to 5 through local school districts. The Board of Education (BOE) or trustees of each school district is required to identify all students with disabilities who reside in the school district and establish a registry of children who are eligible to attend public schools in the district or attend a preschool program during the following school year. In addition, different people can refer a child to a Committee for Preschool Special Education (CPSE), such as a parent, a doctor, a court official, a government designee, or someone from an Early Childhood Management Center, an approved preschool program, or an Early Intervention Program (EIP). . Parents,www.p12.nysed.gov/specialized/quality/parents.htm .
OCFS – Office of Child Services Resources for Families and Parent Information
New York, USA: Health information
For immigration questions related to New York, the resource to begin your inquiry is the New York State Office of New Americans (ONA): http://dos.ny.gov/office-new-americans or the New York Hotline New Americans at 1-800-566-7636.
Through its statewide network of community-based providers, ONA helps all new Americans access and navigate a variety of free services and supports their integration as an integral part of New York State’s diverse culture.
Can I get public health care?
Yes, but specific program options may vary by immigration status and state.
Refugees and asylum seekers admitted to the United States qualify for immigration status for immediate access to free health care, the Children’s Health Insurance Program (CHIP), and health coverage options under the Affordable Care Act (ACA) .
US/Federal:
Those accepted under the United for Ukraine program receive humanitarian entry and temporary stay and may not have access to the same medical benefits as refugees and asylum seekers (who have a different status). Eligibility for free health care varies by state, so check for state-specific information.
New York State:
All immigrants (including refugees, asylum seekers, and humanitarian and temporary residence permit holders) who do not have a green card (permanent resident alien, officially known as a “qualified alien”), but are lawful permanent residents , are entitled to full free health care in New York State.
Refugees are entitled to eight months of free medical care or Refugee Medical Assistance (RMA). Free Medical Assistance and RMA are free insurance programs designed to help refugees with medical problems. If your spouse or children enter the United States with refugee status after you arrive, their right to assistance for eight months begins when they arrive. You must apply for Medicaid online at https://www.health.ny.gov/health_care/medicaid/how_do_i_apply.htm to receive the service.
During the time it takes to process a refugee’s right to free health care, he or she is entitled to a free health evaluation at the nearest county health department, which must be completed within 90 days of the refugee’s arrival in the United States. The test involves analyzing blood and stool samples to determine if you have a medical problem. Vaccinations are carried out, which are necessary for granting the status of a legal permanent resident. If a medical problem is identified during the evaluation, the health department will refer the refugee for additional medical care. Medical care will be paid for by the Free Medical Assistance Program, or RMA, within eight months of the refugee’s arrival date.
All immigrants (including refugees, asylum seekers, and humanitarian and temporary residence permit holders) who do not have a green card (permanent resident alien, officially known as a “qualified alien”), but are lawful permanent residents , are entitled to full free health care in New York State.
In addition, you can access:
- Free emergency medical care, which provides medical care in the event of a life-threatening event
- Inexpensive medical services in public health centers and school clinics
- Vaccination and other medical examinations at local health departments
- Free medical care for pregnant women
- Refugee Medical Assistance (RMA)
Do I need to register to receive health care, and if so, how?
Yes, for Medicaid, Emergency Medicaid, and CHIP, apply online at: https://www.health.ny.gov/health_care/medicaid/how_do_i_apply.htm
New York Health Services Marketplace
- There may be staff from the health insurance exchange who can guide you through the enrollment process.
- You will also be screened for other low-cost and free health insurance programs, including CHIP and Medicare. Available plans will vary depending on where you live.
To access lower-cost health insurance through the Marketplace created by the Affordable Care Act, visit www.healthcare.gov or call 1-800-318-2596.
What does public health care cover?
Free New York Health Care benefits include regular checkups, immunizations, doctor and clinic visits, appropriate medical supplies and equipment, lab tests and x-rays, vision, dental services, nursing home services, hospital stays, emergencies, and prescriptions.
Emergency / temporary medical assistance:
According to the State of New York, a “Medical Emergency” is defined as a health condition involving acute symptoms that are severe enough that the expected results would put the patient’s health at great risk, lead to serious impairment of the patient’s bodily functions or caused major dysfunction of the patient’s organs or parts. This definition also treats emergency labor and delivery as a qualified health care problem for temporary nonimmigrants. Severe pain also qualifies as a “Medical Emergency” under this definition.
Refugee Medical Assistance (RMA) provides short-term medical coverage to refugees who do not qualify for free medical care. Benefits are generally similar to free medical care. In addition to providing access to health care, RMA funds allow refugees to obtain a Refugee Medical Review (RMS) upon arrival in the United States. The goal is to protect the public health of resettled communities and promote self-sufficiency and successful resettlement of refugees.
Call 1-800-318-2596 for coverage options among the health insurance policies available through the ACA Marketplace. Also see this fact sheet from the Office for Children and Families, the Office of Refugee Resettlement for information about refugees and the Affordable Care Act.
Do I need additional private health insurance on top of public health cover?
A refugee’s need for additional private health insurance may depend on the individual. Refugees and asylum seekers can apply for health insurance through the Health Care Marketplace at HealthCare.gov or the New York Health Care Marketplace . These marketplaces help people find health coverage that fits their budget and meets their needs. With one application, a person can see all options and register.
Which governmental and non-governmental bodies can I turn to for more information about accessing health care?
Government bodies:
Federally Qualified Health Care Centers (FQHC)
- Funded by the federal government to provide affordable health care in communities across the United States.
- Cannot refuse anyone due to inability to pay or lack of insurance.
- FQHCs also often have health insurance enrollment specialists who can help newcomers determine what their insurance options might be.
- Interpreting is available, as needed, usually over a speech line.
Emergency / temporary medical assistance
- Covers low-income individuals of any immigration status, including those with humanitarian entry and temporary stay, in life-threatening situations.
- Emergency medical care also covers childbirth (but does not cover pre- or post-natal care).
- The doctor must provide a letter on behalf of the patient stating that the situation was life-threatening, and the hospital can usually help their patients navigate the appointment.
- Claims for emergency medical care are made in the same way as for regular free medical care in New York.
Private options:
Health care through the employer.
- Most immigrants, like most Americans, access health care through their employer.
- Newcomers will be able to switch to employer-sponsored health plans; benefits like health insurance are always an added factor when looking for a job.
Ask for help:
NY Health Access – a site to explain access to health care in New York
Hotline for New Americans
Call 1-800-566-7636 for assistance .
The NYS New Americans Hotline connects immigrants and refugees with free services across the state. The hotline is open from 9:00 a.m. to 8:00 p.m., Monday through Friday, excluding holidays. All calls are confidential. Help is available in more than 200 languages, including Ukrainian and Russian.
New York State Expanded Services for Refugees Program (NYSESRP)
NYSESRP provides enhanced services to newly arrived refugees in the United States, special immigrant visa holders, and persons granted asylum. Such services include, but are not limited to, case management; employment and training services; and support services, such as English language training, health care assistance, and post-employment services, necessary to help eligible individuals and families achieve economic and social self-sufficiency and successfully integrate into US society.
Refugee Cash and Refugee Medical Assistance (RCA/RMA)
RCA/RMA provides temporary assistance to refugees and other eligible individuals who are not eligible for other federal cash or medical assistance programs for eight months from the date of eligibility or arrival in the United States. In New York State, RCA and RMA are provided by social service districts.
Refugee Health Screening (RHS)
RHS is a program to provide initial health screenings and immunizations to newly arrived refugees and other eligible individuals within 90 days of arrival or grant of immigration status. RHS provides follow-up on medical problems identified during overseas medical examination; identifies persons with infectious diseases of potential importance for public health; enables the refugee to successfully resettle by identifying personal health conditions that, if left undiagnosed, may negatively affect his ability to resettle; and refers refugees to primary care providers for ongoing care.
See also the MedlinePlus website of the National Library of Medicine for health-related information in Ukrainian.
To learn more about Catholic Charities’ refugee resettlement program, please contact info@ccbjax.org .
New York, USA: Mental health information
For immigration questions related to New York, the resource to begin your inquiry is the New York State Office of New Americans (ONA): http://dos.ny.gov/office-new-americans or the New York Hotline New Americans at 1-800-566-7636.
Through its statewide network of community-based providers, ONA helps all new Americans access and navigate a variety of free services and supports their integration as an integral part of New York State’s diverse culture.
Can I access mental health support for free under NHS?
Yes – through free medical care (if you meet the requirements).
Is there any additional administrative process required to access mental health support?
Generally no, it will be the same process as applying for free medical care. If you are entitled to full free health care, you can use it to access mental health services.
What government and non-government bodies can I contact for more information about services for people with mental health problems, especially trauma?
Federal/US:
Telephone consultations:
If you have experienced or fear forced marriage, domestic violence, human trafficking, or other abuse, contact the resources below for free help in your language:
- National Domestic Violence Hotline: 800-799-7233, 800-787-3224 (TTY), www.ndvh.org
- National Center for Missing and Exploited Children: 800-843-5678, www.missingkids.com
- National Center for Victims of Crime: 800-394-2255, 800-211-7996 (TTY), www.victimsofcrime.org
- National Human Trafficking Hotline: 888-373-7888, Text: 233733
New York State:
For other help, contact:
ONA provides a variety of free support services to all immigrants and refugees in New York State, regardless of status, including access to mental health support groups through its Golden Door program.
- Hotline for New Americans (call 1-800-566-7636)
The New York State Hotline for New Americans connects immigrants and refugees with free services throughout the state. The hotline is open from 9:00 a.m. to 8:00 p.m., Monday through Friday, excluding holidays. All calls are confidential. Help is available in more than 200 languages, including Ukrainian and Russian.
- Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Hotline (1-800-985-5990)
- If you need 24-hour phone support, subscribers can contact advisors for support in 100+ languages through third-party translation, including Ukrainian and Russian (1-800-985-5990).
- If you need 24-hour crisis text : Text GOT5 to 741741 to contact a crisis counselor.
- For 24-hour support for deaf or hard-of-hearing users of American Sign Language: The National Disaster Disaster Hotline (DDH) now offers direct crisis counseling and support for deaf or hard-of-hearing users of American Sign Language through a dedicated videophone option. Disaster survivors can contact DDH’s trained crisis workers who are fluent in American Sign Language by calling 1-800-985-5990 from a videophone-enabled device or by using the “ASL Now” link to access access by address
- NYS Domestic and Sexual Violence Hotline:
- Domestic and Sexual Violence Crisis Hotline – War-related trauma can make it especially difficult for survivors to seek help, but remember, you are not alone.
- New York State has a 24-hour crisis hotline for victims of domestic and sexual violence. If your partner is hurting or controlling you, or is in danger in their relationship, you can contact the New York State Domestic and Sexual Violence Hotline by calling 1-800-942-6906, text at 1-844-997-2121 or online at opdv.ny.gov . Subscribers can contact advocates for confidential support in most languages, including Ukrainian and Russian .
New York, USA: Other services
For immigration questions related to New York, the resource to begin your inquiry is the New York State Office of New Americans (ONA): http://dos.ny.gov/office-new-americans or the New York Hotline New Americans at 1-800-566-7636.
Through its statewide network of community-based providers, ONA helps all new Americans access and navigate a variety of free services and supports their integration as an integral part of New York State’s diverse culture.
How and where can I apply for disability assistance?
Supplemental Security Income (SSI) is a US federal government program for adults and children who are disabled and have limited income and resources. The program is available to some non-citizens. You can apply if you:
- Legally admitted to permanent residence.
- They received a conditional entry permit.
- Received permission to enter and stay temporarily in the United States.
- Accepted as a refugee.
- You have been granted asylum.
- A foreigner whose deportation has been postponed.
- Victim of human trafficking.
If you have Temporary Protected Status (TPS), you are not eligible for SSI.
It should be taken into account that in order to receive this assistance, the applicant must have medical documentation of his disability.
To find your nearest Social Security office, use the Office Locator website . You can also apply for benefits online . You can also contact the Social Security Administration at 800-772-1213, Monday through Friday, 7:00 a.m. to 7:00 p.m.
Office of New Americans : This is a New York State government website that lists free services and assistance for newcomers to the United States. You can also call the office at 1-800-566-7636, Monday through Friday, 9 a.m. to 8 p.m.
Office of Refugee Services : Office of Refugee Services is a New York State government agency that offers services to refugees. The office provides services through local agencies throughout the state. You can contact your local agency through the Refugee Service Provider Directory to access these programs.
The main programs of the Office of Refugee Services are:
- Refugee Health Screening (RHS). This program is for newly arrived refugees and others within 90 days of arrival or grant of immigration status.
- New York State Refugee Social Services Program (RSSP) and the Enhanced Services for Refugees Program (NYSESRP) . Services include case management, training and employment assistance.
- Program “Services for elderly refugees” ( SORP). This program provides additional assistance to refugees over the age of 60.
- Program for Unaccompanied Refugee Minors (URM) . Onondaga and Monroe counties (Syracuse and Rochester) only.
- Establishing a Contact Program (MAC): for newly arrived refugees aged 15 to 24.
Department of Human Services: This is the New York State government agency that administers the Refugee Cash Assistance (RCA) and Refugee Medical Assistance (RMA) programs. The following temporary programs are available:
- People who are not eligible for other cash or medical assistance programs
- Within eight months of receiving eligible status or the date of arrival in the United States
You can contact county social services about eligibility for an RCA or RMA.
Crisis hotlines . These phone lines offer translation into Ukrainian:
- Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Hotline, 1-800-985-5990
- Crisis Text: GOT5 text to 741741
- Domestic and Sexual Violence Crisis Hotline: 1-800-942-6906 or 1-844-997-2121
Supplemental Security Income (SSI) is not taxed.
Can I receive language courses or other integration measures?
Language and integration programs are available in all major cities in New York State. For more information, see:
- New York: resources for Ukrainian residents of New York
- Riverside Language Program, New York
- Resources for Immigrants and Refugees in Buffalo
- Metropolitan Region (Albany Area) Refugee Resource Guide
- Rochester Resettlement and Refugee Resources
- Syracuse: Interfaith Writings
To learn more about the Ukrainian Online Academy for Refugee Affairs, click here .
Babbel offers free access codes for Ukrainian refugees and displaced persons. All Babbel initiatives for refugees from Ukraine can be found here: https://uk.babbel.com/babbeldliaukrainy .
Can I get free legal aid? How and where can you get it?
These organizations offer legal assistance to newcomers to the United States:
- New York State Hotline for New Americans : 1-800-566-7636, Monday through Friday, 9 a.m. to 8 p.m.
- New York Legal Aid Group (NYLAG) : e-mail UkraineTPS@nylag.org.
If you have an emergency or believe you are a victim of human trafficking, call 911 or contact your local police department.
You can also call the hotline for victims of human trafficking:
- Center for Victims of Human Trafficking at 1-888-373-7888
- Text “HELP” to 233733.
- Email NHTRC@PolarisProject.org.
What protections can I access as an identified or potential victim of human trafficking? (housing, benefits, counseling, principle of impunity, etc.)
The Office of Temporary Assistance and Disability Assistance offers assistance to victims of human trafficking . You may be entitled to shelter, food, medical care, protection and legal assistance. The office can also help adjust your immigration status.
Other programs include:
- Mount Sinai Hospital: Commercial Sexual Exploitation of Trafficked Children and Youth : 212-423-3000
- New York City Recovery : 212-840-8484
- Safe Horizon : 718-943-8631
Integration support/measures (language classes, recognition of qualifications, training, etc.)
There is no uniform policy for the recognition of qualifications and licenses from foreign countries. For more information and a list of professional organizations that certify professionals or offer licensing information, see US Department of Education: Recognition of Foreign Qualifications: Professional Recognition (Word file).
Career Pathways Program for Qualified Individuals with Intermediate and Advanced English Language Skills and Work Permit
USA Learns provides free online English lessons.
